Service Request Form
We provide warranty and post-warranty service for our products. Repairs are carried out at the company’s headquarters in Toruń. It is also possible to arrange a service visit to the Customer (this is an additional service not covered by the warranty). Before sending the device, please fill out the form below, print the copy received in the email, and include it in the package with the damaged device.
If the inspection of the damaged device by TWERD ENERGO-PLUS Ltd. specialists reveals that the fault is not covered by the warranty, the applicant will be informed, and the paid repair will only proceed after cost approval. Device diagnostics is free of charge.